Verified trust signals
Profiles can now show phone, email, government ID, photo, education, profession, and family trust evidence so members can read confidence at a glance.
Use this page to understand how profile verification, contact approvals, family-safe communication, reporting, blocking, and support work together across the platform.
Profiles can now show phone, email, government ID, photo, education, profession, and family trust evidence so members can read confidence at a glance.
Photos, gallery access, family details, and contact information can stay protected until a profile reaches the right approval stage.
Phone and email are no longer revealed just because someone clicked a button. Contact credits are spent only after the recipient approves.
Chat opens only after accepted interest, guided starter prompts reduce awkward first contact, and message reporting is available inside the thread.
Instead of pushing everyone toward instant phone exchange, the product now gives families and serious members clearer checkpoints for intent, safety, and consent.
Complete the required profile sections, pass the minimum age rule, and add trust details that help serious families understand who you are.
Messaging and deeper access begin only after mutual or approved interest, which keeps early contact more intentional.
When a match reaches the right stage, contact access is requested and the other member can approve or decline before any reveal happens.
Block a member, report a profile, report a message, or open a support ticket whenever something feels off.
Use the report action on the member profile if identity, behavior, or content feels suspicious.
Use the flag icon inside the conversation thread to report a message directly to moderation.
Open a support ticket for account, payment, verification, or safety concerns that need staff attention.